Digital Transformation: a new science to drive Business Excellence

Embrace digitalisation for smart future!

Changes are inevitable. Become agile and resilient to change!

Take advantage of the numerous tech stack and drive digital experiences to changing business needs!

Course Overview

In this vibrant environment, organizations must be agile and innovate with evolving technologies to engender new value propositions and create sustainable growth. Leaders will need to build new perspectives and capabilities to transit through this changing digital environment and ensure that their organizations remain viable. For digital transformation to succeed, the employees of your organization need to be aware of the new trends in digital world and make use of it to increase productivity.

Work with three components of digital transformation for your organization which is Data, Technology and People. The course helps to automate large numbers of manual business processes. The course provides opportunities for digital technology and data management practices to transform your business to benefit from uniting around data, technology, and people. The course provides an introduction and overview on a mix of tools and frameworks from data science, IT management, and marketing.

How do you benefit?

This course will help you

• Enable a culture of automation
• Drive Operational and Business Excellence through technology leadership

Who can attend?

• Executives responsible for implementing the company’s strategy or digital transformation
• People in Management roles looking to explore tech-based opportunities in new domains
• Operational Heads who want to understand new-age technology and increase their product knowledge

Duration : 5 days

Mode of Training: Trainer led virtual session

Prerequisite: desire to up-skill

Learning Outcome

• An enhanced understanding of digital technologies’ to create and capture value within your organization to drive business growth.
• Case studies to identify and implement a technology road path to digital transformation to meet business objectives

Course Outline

• Introduction
  • Orientation
  • New marketing landscape
• Opportunities for Digital Transformation
  • Using data to make better decisions
  • Applications of machine learning and artificial intelligence
  • Improving operational efficiency through prediction and automation
• Data-centric models
  • How Data acts as a catalyst for digital transformation
  • What are the Sources of data?
  • Means of Data storage and infrastructure considerations
  • Collating data for internal and external access
• Technology roadmap
  • Create process flows & charts
  • Identify source of improvement
• Digital Business Models
  • Comparison of Products, platforms and multi-sided markets
• People and the Organization
  • Customer-centric operating models
  • Explore how organizations can adapt their internal processes to better respond to changing customer behaviours.
• Technology and Policy
  • PDPA, cybersecurity and Information security
  •  Algorithmic bias in decision making
• Conclusion and Action Plan
• Project: Individual roles to address a digital transformation
• Discussion: Recent trends review and anticipate future trends

The training comprises presentations highly participative and interactive, group discussions, practical exercise, critique sessions, handouts, course templates and case studies to provide hands-on understanding of the process audit approach and its application.